Call Center News: Talk2Rep

Talk2Rep Call Centers and Contact Management Services Create New Health Care Division and introduce "Talk2Rep Healthcare Services"

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Talk2Rep Call Centers have announced "Talk2Rep Healthcare Services" a new division of Talk2Rep Call Centers focused on servicing healthcare providers and pharmaceutical companies.

Tamarac, FL (Newswire) March 23, 2005 -- Talk2Rep Call Centers have announced the creation of "Talk2Rep Healthcare Services". A new division of Talk2Rep Call Centers focused on supporting healthcare providers and pharmaceutical companies.

Talk2Rep has been working with multiple healthcare providers for many years managing customer interactions including claims, tier 1 counseling, database updating, lead generation, surveys and customer services and more. New HIPAA regulations have required healthcare organizations to manage data and customer information more securely. Healthcare organizations are looking to outsource these communication channels and rely on a 3rd party for compliance and to focus on core competencies and reduce associated costs. According to Talk2Rep executive management, "Talk2rep's experience and recent clients additions have warranted solidifying our expertise to form a new division focused exclusively on the growing health market".

The move will be transparent to existing clients including Blue Cross Blue Shield, Vital Images, Medadvantage, Healthy Start Coalitions and others. Talk2Rep anticipates continued growth in the healthcare call center services area throughout 2005

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