Call Center News: Talk2Rep

Talk2Rep Call Centers Expand Data Center Facilities

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~ Data Center adds increased stability and reliability to network infrastructure. Tamarac, Florida , September 14, 2007

The 66,000 square-foot facility is equipped with fully armed security and office facilities and incorporates a 22,000 square-foot, 18" raised floor data center with full 9 foot ceiling height. Constructed to withstand beyond category 5 hurricane force winds.  In addition, Talk2Rep’s  fully redundant power and connectivity includes N+1 FPL Utility power feeds, N+1 UPS redundancy (1.5 Megawatts), N+1 Generators (3.75 Megawatts), N+1 Redundant chillers for A/C as well as Force10 E600 core devices, Cisco GSR 12000 edge devices and Diverse fiber entry points. Security for the data center has been upgraded to include Biometric scanners, card access control , 24/7/365 Armed on-site security, 24/7/365 intrusion detection monitoring and Surveillance cameras.  Tom Koch, Chief Operations Officer for Talk2Rep Call Centers,  stated  “ the expansion of  the data center is a milestone for Talk2Rep to continue to meet and exceed our clients expectations for sound, redundant systems and disaster recovery.  Today, Talk2Rep supports some of the largest Fortune 1000 companies as well as multiple government agencies.” 

About Talk2Rep Inc.

Headquartered in Tamarac , Florida . Talk2Rep is a leading call center and contact management services provider. Formed by former AT&T Call Center executives, Talk2Rep offers fully integrated high quality contact management services for government agencies and multiple vertical industries such as a Healthcare, Financial, Retail, Insurance, Technology, Travel and Telecommunications. Talk2Rep provides services to some of the largest companies in the world with inbound and outbound telemarketing and customer services, data collection and market research. To learn more about how Talk2Rep can help your business visit www.Talk2Rep.com or call 866-856-2REP (2737).