and French Speaking Call Center Services
Talk2Rep call centers specialize in French telemarketing
and service the French and Creole speaking communities.. Today
over 300 million people speak in the world, making it one
most widely spoken language in the world. French is also spoken
in Canada, Belgium, Switzerland, Luxemburg, Monaco, and numerous
other countries around the world. In the United States, over
2 million people speak French at home. The highest concentration
of French speaking people is in Louisiana and New England,
because of its proximity to the Canadian province of Quebec.
Island and Caribbean immigration with French Creole speaking
consumers into the United States has had far reaching impact
also into such states as Florida, New York and New Jersey.
Find out how Talk2Rep call centers can help you service and
penetrate this market. Find out how Talk2Rep call centers,
one of the leading telemarketing
companies, can design a language targeted program.
List of Services:
All spoken languages develop regional variations, or dialects;
and the French language is no exception. Dialects, Creole,
patois and other verbal variations abound. Talk2Rep call centers
support both French and French Creole clients.
Whether health related services, market
research, or consumer marketing, Talk2Rep has the experience,
staff and systems to effectively reach and service this growing
Professional French Speaking Call
Talk2Rep’s Quality Assurance for our inbound call centers
promotes internal and external feedback cycles with our call
centers and our client to monitor the performance of the Representatives
effectively and efficiently.
We have a proprietary software solution solution that helps
our Representatives continuously improve their customer care
and customer acquisition skills. Many of our clients use our
Quality Assurance program to monitor activity and make real-time
changes to their applications.
Such unique options include Real Time Digital recordings of
data and voice captured and forwarded randomly and sent to
our Clients via email or secured FTP.
Talk2Rep also uses our Quality Assurance program to help set
production and quality goals. We develop evaluation forms
with our clients to ensure we are rating your service representatives
on all pertinent criteria during customer contact. Keeping
abreast of the trends and tendencies that become apparent
through the use of our program ensures we are running a highly
effective and efficient operation for each of our clients.
The result of our rigorous Quality Assurance means Accurate
Data Capture and a superior inbound call centers customer
Contact Talk2Rep call centers today at 866-856-2REP
(2737) to find out how.