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Email Management

Talk2Rep responses are quick and effective

By 2005 an average of over 36 billion person-to-person emails will be sent daily. The average business user spends an average of over two hours a day just dealing with email. Have you asked yourself....

· How many emails are received each day to the corporate Group Mailboxes?
· Who answered these emails and how long it takes?
· What are customers asking by email?
· Who followed up later with that customer?
· Where are those emails now?

Professional Email Management: Talk2Rep

In addition to inbound email management, Talk2Rep incorporates list and campaign management tools that make it easy for companies to proactively keep their customers informed via outbound email campaigns. Features include segmentation and message personalization to maximize the impact of a campaign; secure messaging for sensitive information; and automatic list updating when customers unsubscribe or when their email messages repeatedly bounce. From managing a few incoming emails, to sending thousands of messages. Talk2Rep has the right systems and expertise to handle your emails. Find out how to couple email and inbound call center services.

Our email management tool gives your customers the quick, accurate and informative replies they require. Retain your valuable existing client base by building customer loyalty and raising satisfaction levels with Talk2Rep’s Email Management Tools and Representatives. Find out how we can conduct market research and have survey responses directly emailed to you.

Ask us how we can manage multilingual emails in Spanish and French.

Talk2Rep offers efficient and cost effective email services. Contact the Email Management Experts at Talk2Rep at 866-856-2REP (2737) to find out how we can manage your customers emails more effienciently.

Key Features
· Immediate Email Management Response Times
· Rapid Messaging with our Representatives Delivering Prompt, Concise, and Auto Responses
· Auto-Acknowledgement Regarding Inbound Mail Inquiry
· Sophisticated Reporting On Queue Status, Response Histories, and Agent Performance
· Affordable Application Development and Email Management Ticketing
· Customer Relationship Management Experience and Sophisticated Email Tools
 
Talk2Rep - Corporate Offices - 8795 West McNab Road - Floor 3 - Tamarac, FL - 33321 - 866.856.2REP