Email and Fax Management, Voice Broadcasting, IVR options, Web Chat Services and more with your customers...Contact Solutions:

Today businesses and government agencies need to connect with their customers utilizing multiple channels. Talk2Rep offers hi-tech, affordable methods including email and fax management, live web site text chat as well as voice broadcasting utilizing IQDIAL. Voice broadcasting is becoming a popular form of sending alerts, reminder notifications via pre-recorded messages. Send thousands of messages instantly, deposit messages on answering machines and even have a customer select (1) on their phone to transfer to one of our, or your, Representatives. If you looking for affordable customer contact options as us about our IVR (interactive voice response) and automated data capture and speech to text applications.

Talk2Rep call centers and contact applications offer a powerful resource to manage emails and faxes. Recent studies show that Email is closely rivaled by the telephone as the primary source of communication. Many government agencies and businesses cannot handle email volume and respond quickly to customers inquiries. Our email management services reduce cost and create a postive customer experience. Click to find out more on our email and fax management services.

Find out why web chat services are a must for any organization that has a web site. Easy to use and up in mintutes, a Click 2 Chat button is placed on your site offering customers an opportunity to text chat real time. Web chat enhances the customer experience providing an immediate response to questions about your product or services. Studies show that over 90% of people that "shop"on the internet prefer human interaction, if you do not have a web chat option on your site your probably losing customers. Find out how web chat services can enhance the customer experience over the web.

Choose one or adopt all of these Talk2Rep services to reduce cost and keep customers satisfied. Contact us today at 866-856-2REP (2737) to find out more.