Talk2Rep utilizes server-side technology to provide a custom chat window to your web enabled customers. Real-time interaction simplifies navigation of order forms and the ability to push web pages to your visitors, enhances the experience. If you have a web site today, you are losing customers by not offering live customer service and support so your visitors can have the information readily available to make an important decision such as a buying your product or service. A web chat box up on your site in a matter of hours, new and happy customers in a matter of minutes. Ask us how we combine a web-site chat button with our call centers and inbound customer services.

Talk2Rep means high quality chat experience for your visitors.

Key Features
· 1-to-1 text chat
· Real-time document push
· "Canned" text shortcuts for quick response
· Bookmark organizer for quick page push
· Chat transcript for both customer and agent
· Support for multiple languages including Spanish and French.
· Support for multiple sites or departments
· Full statistics and session tranaction history