Bilingual Telemarketing. Professional Bilingual Telemarketing services
Talk2Rep Bilingual Telemarketing call centers support professional
Bilingual telemarketing and bi-lingual contact management
services. We help you support and penetrate the Hispanic bilingual
market! Today, the hispanic population is estimated at over
40 million people and is the fastest growing demographic in
the United States. If you haven’t yet considered creating
a focused marketing effort or uniquely providing customer
service options to this group of customers, they may be turning
to your competitors. Talk2Rep bilingual telemarketing call centers specialize in bilingual
telemarketing and Hispanic customer services offering bilingual
English-Spanish or Spanish-only telephone representation.
If customer acquisition, retention and growth is important
to you, now is the time to penetrate and serve the Hispanic
market with high quality, professional bilingual representation
from Talk2Rep bilingual telemarketing.
About The U.S. Hispanic Market
The U.S. Hispanic population is growing by leaps and bounds.
Is your company in step and addressing the needs of this growing
marketplace?
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Market data indicates the Hispanic ethnic
group in the United States currently represents nearly
$700 billion of buying power per year |
| · |
Hispanic buying power is and is projected to reach
$1 trillion by the year 2010 |
| · |
60% percent of U.S. Latinos say they best comprehend
and respond to native Spanish-speaking representatives
|
| · |
54% percent of U.S. Latinos say they are loyal to marketers
who support Hispanic communities |
Talk 2 Rep Bilingual (Spanish)
Teleservices
Talk2Rep bilingual telemarketing services will meet the needs
of your bilingual customers with a full range of teleservices,
including:
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Inbound and outbound telephone representation
|
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Automated dialing and voice
broadcasting through IQDIAL |
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Fax and email management |
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Live agent and Interactive Voice Response |
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Bilingual and Spanish-only representatives |
Bilingual Inbound Applications
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Hispanic Customer Care and Spanish Telemarketing Campaigns |
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Answering services |
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Overflow calls |
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Help desk
services |
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Info / registration lines |
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Spanish and Bi-lingual
phone surveys |
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After hours messaging |
Bilingual Outbound Telemarketing
Applications
Our bilingual call centers are advantageously located in areas with abundant Hispanic
populations, allowing us to access quality bilingual labor
pools and offer bilingual and Spanish-only representation
at no extra charge!
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Representatives must possess superior speaking,
reading and translating skills |
| · |
Spanish grammar and language skills are assessed prior
to representative hire |
| · |
Representative training sessions are conducted in Spanish
and include role playing and written / oral translation
exercises |
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Scripting is reviewed to insure consistency across all
Spanish dialects |
| · |
Bilingual quality assurance experts randomly monitor
Spanish calls to provide pro-active feedback and coaching
|
Bilingual Telemarketing and Bilingual Call Centers specializing
in the following:
Take advantage of the opportunity to capitalize on the growing
Hispanic marketplace by using Talk2Rep bilingual telemarketing services . Contact us today.
Toll free at 866-856-2REP
(2737) and your company will:
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Effectively acquire new Spanish-speaking
customers |
| · |
Efficiently service existing Spanish-speaking clients
|
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Improve existing relationships and grow existing Hispanic
customer accounts |
| · |
Successfully cross-sell and up-sell to Spanish speaking
contacts |
| · |
Increase revenues today, contact Talk2Rep professional bilingual telemarketing |
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